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All Flagpoles Include Free Shipping!

All Canada, Hawaii or Alaska orders must call (570)546-3699 to place an order by phone. Additional shipping prices apply, please email sales@tele-pole.com to get a shipping quote!

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Flagpole Warranty

“TELEPOLE Manufacturing”, 1975 John Brady Drive Muncy, PA 17756, extends a 15 year warranty on all the flagpole aluminum parts and/or tubes. You may register your flagpole online. Registration MUST be received within 45 days, or this warranty will be void after 1 year from purchase date!  You may follow this link to register: Registration

The warranty includes any damage that may render the flagpole inoperative due to wear and tear, possible defective parts and/or weather conditions. The customer will be sent the appropriate parts for repairing the flagpole free of charge. If the customer is unable to fix the flagpole, we will fix the flagpole FREE OF CHARGE. However, the customer will be responsible for shipping charges to and from Telepole Manufacturing. This warranty does not include theft and/or accidental or intentional damage due to striking or mishandling. Proof of damaged parts may be required in the form of a photo or physical presentation.

 

All thermoplastic swivel rings are covered under warranty for one year in the event that a ring should break within one year, the customer is responsible for $4.95 shipping and handling (shipping price is subject to change).  Proof of damage to the rings must be provided through picture via email or standard mail.  After one year, the rings will be $5.00 per ring plus shipping (pricing subject to change). 

 

The above warranty does not apply to the flags, stainless steel clips, the ball on the top of the Flagpole, and/or discoloration, scratches, or peeling on the surface of the flagpole.  The above warranty applies only to the operation of the flagpole, not the physical appearance of the pole.    Above warranty applies if and when the customer can fly one or two 3'x5' or 4'x6' flags only. Although Telepole flagpoles are known for their unique strength and many of our customers have mounted successfully additional items than the ball provided and up to 10-12lbs of weight for antennas, WIFI, light bird feeders and houses - Telepole cannot guarantee any and all damage that could occur under any weather circumstances.

Simply said do not call us one month or fourteen and half years later because Telepole did not support your $50,000 microwave antenna under 10 or 100 miles wind per hour winds. We do not warranty any and all other objects that you might want to mount on the top of the flagpole. Telepole is not responsible for any property damage or personal injury resulting from any weather like conditions occurrences. Please use simple common sense and safety when it comes to install or use of your Telepole flagpoles. Using any types of lubricant (WD-40, etc) on the pole will void your warranty!!!